I just preordered a piece of gear, the JXD S7300. It is a low priced dual core gaming tablet that advertises true dual analog, android 4.1, magic rainbow ponycorns and, HDMI 1080P out. It was 2AM, I had just fed the baby and read a couple of so so reviews of the Archos Gamepad on my Nexus 7. Man oh man, I really want buttons on my Nexus 7, and a SD card slot, and a ponycorn. The Nexus 7 can kind of do one of the three which isn't bad considering that one of the things I desire is a mythical forest creature. With a sixaxis controller and Onlive the Nexus 7 can almost become a pretty impressive gaming rig... Except that the sixaxis app kills wi-fi which Onlive needs, and you have to prop the Nexus somewhere to use the controller with it, and it is more convenient to just grab a laptop and plug in a 360 controller...
Anyway, point is, watch this space for a JDX S7300 review here early February to find out if the JDX S7300 lives up to the potential or is cheap import garbage.
UPDATE: Unfortunately, it will be a bit longer before I can review the JDX S7300 I received my JDX today and it is defective. It randomly scrolls, opens and closes menus, and exhibits other unexpected behavior. I suspect that it has something to do with the hardware controls being defective rather than a software issue. I am reaching out to Willgoo to get a replacement and may reach out to JDX. I'll update when I have any useful information.
UPDATE 2: I have gotten terrible customer service from Willgoo! First off after offering free shipping they sent me a message on January 18th.
"...Here is a good news for you. JXD S7300 will be available next week. We are now arranging your shipping. Before shipping, we have a suggestion for you. The package of JXD S7300 is bigger, and the value of it is higher. We worry about the risks of the register air mail parcel. So we wonder if you can make up $10USD for shipping by DHL? You know, DHL is not only much faster, but also much safer. Parcels will never get lost or stolen by DHL. And now, you only need to pay $10USD for it!..."
Well, I paid the extra for DHL shipping, received a tracking number on the 25th, and The JDX arrived on the 29th. So far so good. Unfortunately the JDX was defective so I sent them this message.
"...The JXD S7300 I received is defective. It makes a constant clicking noise seems to be detecting touches when there are none, the menus are unnavigable since it opens and closes menus without me touching it. I am frustrated. I would appreciate getting a replacement quickly..."
Instead of offering to immediately replace it they asked for a video.
"...Sorry to hear that.To let us know the problem well, we wonder if you can take video for it? And upload the video to Youtube and show us the link after that. We will try our best to assist you..."
Videos were uploaded.
They then suggested I update the firmware, which I did.
"...Thank you for getting back to us. We had contacted our factory. The problem may be happened for the d-pad or the Joystick. Can you press the dpad and the left joystick to see if the problem is still there? Try to press them for a few time- to play some games with d-pad and joystick. Then reset the device to see if the sound is still there. If the sound is still there, then you can try to update the firmware on S7300. Here is the way for teaching you how to update the firmware: http://boards.dingoonity.org/android-devices/jxd-s7300-fixes-firmware-roms-thread/ Try the above ways and get back to us if it can help.
The problem was not fixed. I sent them two more emails over the next two days, one of them tersely worded.
"...I updated to 1.1 and am still having the same issue... ...Will you send my replacement unit immediately. I paid extra for DHL shipping already so I could get the JXD safely and quickly. I am getting neither. Now, I am expected to pay shipping again to send it back! This is not acceptable..."
They did get back to me on the 31st asking that I return the defective unit using certified mail with a tracking number. Which I sent out.
"Thank you for your email. We wonder if you can use the register to send back the device to us?... ...Can you pack the device in more bubble paper to make sure it can be in good condition. The screen will be very easily to be broken if you do not do that. Write a letter in the package and tell us your order ID, your full name and the problem you get. We will remind you and fix the device for you once we receive the parcel from you. Send us the tracking number when you send out the device. To help you reduce the shipping fee, can you just send us the device? Without the package and its accessories? But make sure you pack it well and insert as much bubble paper as you can. Feel free to get back to us if you need any more help.
Finally on Febuary 28th they sent an e-mail that read, "Thank you very much for your understanding. Please note that we had send back the device to JXD. They will fix it next week. When we get back the device, we will remind you and resend you a working item.
Thank you very much for your understanding."
WHAT??? I need to remind them to do their do their job?!? Is this a business that specializes in shipping and distributing electronics internationally or a I am dealing with, a high-schooler, drunk on his dad's scotch, run rampant with a pay-pal account?!?
I just want a replacement and have expressed as much. They have not sent my replacement and I have had to pay over $40 in shipping. Their webpage does state that buyers pay for returns, guess I should have read the fine print. I feel like the customer service has been pretty lousy and I am most likely not going to be one of the first sites with a review of the unit.
Ok, I can at least give some first impressions. The machine is really light and cheap feeling,
Currently I cannot recommend either the JXD S7300 or Willgoo and would encourage a buyer to look elsewhere when ordering one. Getting a defective device from Willgoo will result in a long wait and shipping fees that will quickly make this bargain priced device no longer a bargain. Based upon other reports and my experience the JXD S7300 seems to questionable software and a very poor build quality that is resulting in many defective units.